Total Recall VR Classic Rack

Total Recall VR Classic Rack

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    Total Recall VR Classic Rack is an ideal, professional solution for small capacity VoIP and high capacity analogue audio logging and call recording applications. It offers a vast range of professional voice logging and call recording functions and features in an all-in-one compact rack mountable enclosure.

    This model is capable of recording audio from different analogue audio sources as well as recording telephone calls on analogue and VoIP networks, including:

    • Calls on analogue lines via a high impedance (Hi-Z) analogue line tap.
    • Audio from any line level analogue audio source.
    • SIP sessions (calls) via SPAN port.
    • H.323 calls via SPAN port.

    The maximum recording channel capacity of this model is:

    • 60 analogue recording channels; or
    • 8 VoIP recording channels; or
    • 8 analogue and 8 VoIP recording channels.

    Compliance:

    A-TickC-TickCEFCC

    Built specifically for the purpose of audio logging and call recording and running on a Linux platform, it is highly reliable and tolerant to faults. It is a low cost professional audio logging and call recording solution with no compromise on features.

    Key features:

    • Compact rack enclosure for space constrained installations.
    • Intel and Linux based platform for optimal reliability and performance.
    • Built in control panel featuring a colour LCD display and easy access keys.
    • Ideal for both analogue source (telephone, microphone, audio output …) and VoIP call recording.
    • Tamper proof audio media and file format.
    • Multi-level user access control.
    • User-configurable voice logging and call recording with functions like start/stop recording and record-on-demand.
    • Non-intrusive, live and real-time monitoring of recordings in progress.
    • Playback of completed recordings while recording in progress.
    • Start, stop, pause, fast-forward and fast-reverse player controls.
    • Comprehensive search options including time, date, call numbers, extension, agent name, key words in notes and much more.
    • On-board audio storage and archive up to 380,000 hours of audio at 8Kbps and/or 30,000 hours at 64Kbps.
    • On-demand and automatic archiving at predefined intervals to CD, DVD or Blu-Ray (optional) media.
    • Network archiving to archive unlimited number of recordings to a network drive.
    • USB key and disk drive archiving.
    • SNMP alarm integration.
    • Station Messaging Detail Record (SMDR) integration for many popular PaBX systems.
    • Unconstrained license for the Total Recall VR Remote Manager PC client application which provides for system configuration, recording control, live monitoring, searching, playing, annotating, archiving and much more.
    • Unconstrained license to other PC client applications including Total Recall VR Record-on-Demand and Total Recall VR Supervisor Client.

    Options:

    • Blu-Ray archive device to archive up to 6000 hours of audio on a single BD-RE disk.
    • Solid State Hard Drive (SSD) to improve performance and reliability.
    • Mobile hard drive and 12VDC, 24VDC or 48VDC power supply to use it in mobile environment: emergency vehicles, aircraft, mobile control centres and others.
    • Dual redundant and hot-swappable power supply for 24/7 up-time.